Frequently Asked Questions
Everything you need to know about shopping and winning with PCH.
Do I need to make a purchase to enter a PCH sweepstakes?
No. A purchase is never necessary to enter or win a PCH sweepstakes. Buying products will not improve your chances of winning.
How long does it take for my order to ship?
Most orders are processed within 24 to 48 hours. Standard shipping typically takes 7 to 10 business days depending on your location.
What is your return policy?
We offer a 100% satisfaction guarantee. If you are not completely satisfied with your purchase, you may return it within 120 days for a full refund or exchange.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also offer a 'Buy Now, Pay Later' option for eligible customers.
How can I track my order status?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can also view your order status by logging into your account on our website.
Are your products covered by a warranty?
Many of our items come with specific manufacturer warranties. Additionally, our 'Hassle-Free' return policy ensures that any defective merchandise can be replaced at no extra cost to you.